Terms of Service

Tlntly is for business use only, not for consumers. You must be 18 or older.

• One account per person. Keep your login safe.
• In an organization, the owner manages billing and the subscription, and owners and admins manage members. The organization decides who gets access.
• If you subscribe for an organization, you confirm that you may bind it to these Terms. The subscriber pays.
• Removing a member ends their access but keeps the organization's data.

• Use Tlntly only lawfully. Don't resell it or give others access to it. You may share what it produces, such as CVs, letters and scores, with your clients, hiring managers and candidates.
• You need a legal basis for the candidate data you upload, and you must tell candidates that you use Tlntly, including its AI.
• Our Privacy Policy explains how we handle personal data. For candidate data you upload, you are the controller and we process it for you under our Data Processing Agreement, which is part of these Terms.
• AI runs on Google Gemini through Vertex AI in the EU. We never use your content to train AI, and neither does Google.

Tlntly's candidate scoring is a high-risk AI system under the EU AI Act (Regulation (EU) 2024/1689, Annex III, point 4). The Act's duties for you as deployer apply from 2 December 2027; you follow them now. You must:

• have a trained person review every score before any decision. A score is never the only reason to hire, reject or shortlist someone;
• use scoring only for recruitment, never to discriminate, and never to infer emotions, health or other sensitive traits;
• tell candidates that AI scores their profile, and let them ask for an explanation, object, and get a human review;
• do a data protection impact assessment where the GDPR requires one;
• keep logs where the AI Act requires you to;
• report wrong, harmful or biased results to us, and stop using scoring if it puts people's rights at risk.

AI output can be wrong or biased, so check it before you rely on it. We publish Instructions for Use in the app before 2 December 2027.

• There is a free plan and paid monthly or yearly plans, billed through Stripe. Each plan has limits; records over a limit are locked until you upgrade.
• Organizations pay for the seats they buy, including unused ones. Only the owner can change the number of seats, and Stripe prorates the change.
• Prices exclude VAT. Dutch customers pay Dutch VAT; business customers elsewhere in the EU with a valid VAT ID pay under the reverse-charge rule. You get a Stripe invoice each billing period.
• If a payment fails, Stripe retries it for 7 days. If it still fails, the organization moves to the free plan.
• We email price changes at least 30 days ahead. They apply from your next renewal.
• A signed agreement with you, for example on price, seats or a minimum term, wins where it differs from these Terms.

• You can cancel in Settings at any time. Cancelling takes effect at the end of the paid period, and you keep access until then. In an organization, the owner cancels.
• Subscriptions renew automatically. A minimum term or seat number in a signed agreement still applies.
• We don't refund fees, unless the law requires it.

• When a paid subscription ends, the organization moves to the free plan. We keep its content for 12 months, so you can export it or subscribe again, and email the owner 30 days before we delete it.
• After the subscription ends, the owner can ask for earlier deletion in Settings. We delete 7 days later, so a mistake can be undone, and confirm by email.
• Deleted data leaves our backups within 35 days.
• To delete your user account, email hello@tlntly.com. We do so within 30 days.

• We may change or remove features, but we don't remove a core feature of your plan during a period you have paid for.
• We email you about material changes to these Terms, the Privacy Policy or the Data Processing Agreement at least 30 days before they take effect, unless the law requires a change sooner. If you keep using Tlntly after that, you accept the change.
• If you object, you can cancel before the change takes effect. The current version then applies to you until your paid period ends.
• If we stop offering Tlntly, we tell you at least 60 days in advance and keep it running until your paid period ends.
• A signed agreement keeps the versions it refers to until it ends, unless the law requires a change.

We may suspend or end your access straight away if you seriously breach these Terms (including the duties in AI scoring), misuse Tlntly, commit fraud, threaten its security, put candidates' rights at risk, don't pay after the retry period, or if the law requires it. For any other breach, we first give you 30 days to fix it, and where possible we suspend only the affected part. After your access ends, the owner can export the organization's content for at least 30 days. We then delete it as described in Your data after a subscription ends.

• Tlntly's software, design and brand belong to Future Visuals B.V.. Don't copy, reverse engineer or misuse them.
• Your content stays yours, and so do the outputs, as far as rights in them exist. We use them only to provide Tlntly to you.

• We provide Tlntly with reasonable care and skill. We don't promise that it is free of errors or always available.
• We are only liable if you first report the problem to us by email, give us a reasonable time to fix it, and we don't fix it in that time.
• We are not liable for indirect damage, such as lost profit or lost business, or for AI errors you could reasonably have caught in review. You make the hiring decisions and are responsible for them.
• We are not liable for events that happen while your organization is on the free plan.
• Our total liability for all events in a calendar year is limited to the greatest of: the amount our liability insurer pays out in that case, the fees you paid us in the 12 months before the first event, or EUR 250.
• Your liability to us is limited to the greater of those fees or EUR 250, except for fees you owe, the indemnity below, and breaches of the ban on reselling or reverse engineering Tlntly.
• These limits and exclusions don't apply to damage caused by intent or deliberate recklessness (opzet of bewuste roekeloosheid) of a party or its management, or where the law doesn't allow a limit.
• As far as the law allows, you indemnify us against claims from third parties, including candidates and authorities, that result from data you uploaded without a legal basis, or from using Tlntly or its outputs in breach of the law or these Terms.

• Dutch law applies, and the court in The Hague decides disputes. This doesn't limit the powers of regulators.
• Your own general or purchase terms don't apply; we reject them.
• We are not liable for failures caused by events outside our control, including outages and failures at our suppliers, such as hosting and AI providers.
• You agree in advance that we may transfer this contract to whoever takes over (part of) our business.
• Claims against us expire 12 months after you knew, or should have known, about the damage.
• We send notices by email to the address on your account. Keep it up to date.

For questions or legal inquiries, contact Future Visuals B.V., Franz Lisztlaan 16, 2253 HL Voorschoten, the Netherlands. KvK 42176504. VAT NL870047577B01. Email hello@tlntly.com or send us a message.